Delivery Signal
Delivery Signal is a diagnostic platform for projects, practices, change initiatives and field service operations. Each diagnostic captures fast, anonymous, structured input from the people closest to the work — and turns it into a scored report with clear management actions, so leaders know not just what's wrong, but what to do about it.
Invite the right people. Capture structured anonymous input. Compare perspectives. Get a scored report with recommended management actions — and a clear signal for when to check again.
The problem
A project may look healthy while teams are quietly misaligned. A practice may deliver client work while carrying hidden capacity risk. A change initiative may have executive support while impacted users remain unconvinced. A field service operation may complete jobs while customer experience, scheduling, communication or quality risk builds quietly. A whole organisation may have the right strategy while execution varies sharply between teams, functions or locations.
Delivery Signal detects those gaps early through structured diagnostics for projects, practices, change initiatives and field service operations, with multi-level insight where delivery spans multiple groups.
Every Delivery Signal report goes a step further than surfacing the gap. It tells you what to do about it — with recommended management actions and a clear signal for when to check again.
"People often know where delivery is breaking down. They just do not always have a safe, structured way to say it."
— The gap Delivery Signal is designed to close
Multi-level capability
Delivery Signal supports multi-level diagnostics. Run a single diagnostic across teams, workstreams, locations, functions, business units or organisational layers, then compare the results without losing the overall picture.
Use multi-level reporting when a diagnostic needs to compare teams, workstreams, functions, locations, business units or organisational layers — to see where delivery risk is systemic, where it is localised, and where different parts of the organisation see the same work differently.
What is a node?
A node is a defined group inside a multi-level diagnostic, such as a team, workstream, location, function, business unit, PMO, clinic, depot or service line. Each respondent belongs to one node, so Delivery Signal can compare results across groups without losing the overall picture.
Which teams, workstreams or locations carry the highest risk
Where leadership and frontline confidence diverge
Whether risk repeats across the organisation or sits in one area
Which business units, functions or operating groups need attention first
Where stronger delivery practices already exist and can be replicated
Start with the diagnostic that matches the question. Use multi-level reporting when you need to compare groups.
Diagnostics
Each Delivery Signal diagnostic captures anonymous stakeholder input and turns it into a scored report — with the gaps explained and the management actions to close them. Where the question spans multiple teams, workstreams, locations or business units, use multi-level reporting to compare results across groups.
Understand whether projects, change initiatives and delivery support functions are creating value, building confidence and helping teams deliver.
Captures anonymous input from sponsors, project managers, delivery teams and stakeholders. Scores the conditions that determine whether a project is aligned, supported and deliverable.
Measures: sponsor support, governance, role clarity, decision flow, risk visibility, team alignment and delivery confidence.
Derives: delivery health score, role confidence gaps, delivery risk signals, management actions and suggested diagnostic rerun timing.
Start a Project Diagnostic →A business perception diagnostic for organisations ahead of a change initiative, rollout or transformation. It tests whether the business is genuinely ready, not just whether the project team believes the change is on track.
Measures: leadership alignment, stakeholder confidence, business readiness, change belief, local adoption, support readiness and go-live confidence.
Derives: readiness score, readiness illusion gap, go-live reality gap, local adoption gap, supportability gap, management actions and suggested diagnostic rerun timing.
Start a Change Readiness Diagnostic →Assesses whether a PMO is enabling delivery or adding burden without enough value. Shows where PMO value, effort and confidence are unevenly experienced across the organisation.
Measures: PMO value, portfolio visibility, governance, prioritisation, reporting burden, delivery support, decision flow and project team experience.
Derives: value-versus-burden signal, portfolio visibility gaps, governance friction, reporting load, project team confidence gaps, management actions and suggested diagnostic rerun timing.
Start a PMO Diagnostic →Understand how work is flowing through service-based businesses, where delivery risk is building, and where leaders need to focus attention.
Built for accounting, bookkeeping, advisory and professional service practices. Identifies where operational delivery risk is building across the firm.
Measures: workflow, capacity, deadlines, quality, client communication, ownership, systems, team alignment and management visibility.
Derives: practice health score, operational pressure points, visibility gaps, delivery friction, management actions and suggested diagnostic rerun timing.
Start a Practice Diagnostic →A field service diagnostic for trade and service businesses where work is planned in the office, delivered in the field and judged by the customer.
Measures: job intake, scheduling, field readiness, tools, materials, compliance, quality, customer communication and management visibility.
Derives: field delivery health score, office-field alignment gaps, job flow risks, customer delivery risks, management actions and suggested diagnostic rerun timing.
Start a Field Service Diagnostic →Built for multidisciplinary allied health, paediatric and NDIS-exposed practices where delivery depends on coordination between clinicians, admin, billing, compliance and client care.
Measures: intake, scheduling, caseload, clinician workload, admin support, billing, documentation, compliance, client communication and service visibility.
Derives: service delivery health score, clinician-admin alignment gaps, operational pressure points, client service risks, management actions and suggested diagnostic rerun timing.
Start an Allied Health Practice Diagnostic →For larger or structured groups, add multi-level reporting to any diagnostic above. Use it to compare results across teams, sites, workstreams, functions, business units, PMOs, clinics, depots or service lines rather than blending them into one overall result.
How it works
Each diagnostic is time-bound. Reports can be generated and regenerated during the open window at no extra cost. When the window closes, the report locks.
Step 01
Choose the diagnostic that matches what you need to see — Project, Change Readiness, PMO, Practice, Field Service or Allied Health Practice — and set up the details. Use multi-level reporting when you need to compare teams, workstreams or business units. The window opens when you send your first invitation.
Step 02
Invite sponsors, project managers, team members, stakeholders and delivery partners. Each receives a private anonymous link.
Step 03
Participants complete a short structured diagnostic — most take around 5 to 15 minutes, depending on the diagnostic. Responses are anonymous so people can be direct without turning the process into blame or politics.
Step 04
Generate an interim diagnostic report while the window is open. You do not need to wait for all responses — a partial set already gives a clear picture.
Step 05
As more responses come in, regenerate the report at no extra cost. Each version reflects the latest data.
Step 06
When the response window closes, the diagnostic closes and the report locks. A new diagnostic round requires starting a new diagnostic.
Report locks on closeWhy the report locks
Each Delivery Signal diagnostic captures a point-in-time view. It is not a free-running tool or an unlimited monthly refresh.
The short response window keeps the diagnostic focused, encourages timely participation and protects the integrity of the report.
During the open window, reports can be generated and regenerated as diagnostic responses arrive. Once the window closes, the report locks. A new diagnostic round requires starting a new diagnostic.
Pricing
One standard price across every diagnostic. Your first Project Diagnostic is free, no card required.
Free Project Diagnostic
$0
One free Project Diagnostic included with every account. No card required.
Understand whether projects, change initiatives and delivery support functions are creating value, building confidence and helping teams deliver.
Project Diagnostic
A$695
A structured anonymous diagnostic for a single project. Identifies delivery risk, confidence gaps and areas for management attention.
Measures: governance, role clarity, sponsor support, risk visibility and delivery confidence.
Derives: health score, confidence gaps, risk signals and management actions.
Change Readiness Diagnostic
A$695
A structured anonymous diagnostic for stakeholder alignment and readiness ahead of a change initiative. Identifies delivery risks, confidence gaps and areas for management attention.
Measures: stakeholder alignment, business readiness, adoption, support and go-live confidence.
Derives: readiness score, readiness gaps, adoption gaps, supportability gaps and management actions.
PMO Diagnostic
A$695
A structured anonymous diagnostic for a PMO and the portfolio it supports. Identifies whether the PMO is enabling delivery or adding burden, where its value and effort are unevenly experienced, and areas for management attention.
Measures: PMO value, governance, portfolio visibility, prioritisation, reporting burden and project team experience.
Derives: value-versus-burden signal, visibility gaps, governance friction and management actions.
Understand how work is flowing through service-based businesses, where delivery risk is building, and where leaders need to focus attention.
Practice Diagnostic
A$695
A structured anonymous diagnostic for accounting, bookkeeping, advisory and professional service practices. Identifies operational delivery risk across workflow, capacity, deadlines, quality, client communication and team alignment.
Measures: workflow, capacity, deadlines, quality, client communication and team alignment.
Derives: health score, pressure points, visibility gaps and management actions.
Field Service Diagnostic
A$695
A field service diagnostic for trade and service businesses. It assesses job intake, scheduling, field readiness, tools, materials, compliance, quality, customer communication and management visibility.
Measures: job intake, scheduling, field readiness, materials, quality and customer communication.
Derives: delivery health score, office-field alignment gaps, job flow risks and management actions.
Allied Health Practice Diagnostic
A$695
A structured anonymous diagnostic for multidisciplinary allied health practices. Identifies coordination, capacity and sustainability risk across leadership, clinicians, admin and support staff.
Measures: intake, scheduling, caseload, billing, documentation, admin support and service visibility.
Derives: service health score, clinician-admin gaps, operational pressure points and management actions.
Add structure-aware reporting when results need to be compared across teams, workstreams, locations, functions, business units or organisational layers.
Multi-level reporting
From A$500
Add multi-level reporting to a selected diagnostic when you need to compare results across teams, workstreams, locations, functions, business units, PMOs, clinics, depots, service lines or organisational layers.
What is a reporting node? A reporting node is one group inside the diagnostic. For example, a node might be a team, site, workstream, business unit, PMO, clinic, depot or service line. Respondents are assigned to nodes so the report can compare results across those groups.
Multi-level reporting is added to a selected diagnostic. A base diagnostic is still required.
Add multi-level reportingEnterprise / Portfolio
Custom
Multiple diagnostics across projects, practices, PMOs and business units, with larger participant limits, multi-level reporting and custom commercial terms where required.
Sample reports
See the type of diagnostic report generated from structured anonymous input. Each sample shows the scoring structure, risk signals, role confidence gaps and recommended management actions. No login required.
Report outputs
Each Delivery Signal report tells you where the risk is — and what to do about it:
Recommended management actions
Executive summary
Delivery health score
Role confidence gaps
Risk signals
Delivery strengths
Role group comparison
Suggested diagnostic rerun timing
Who it is for
Delivery Signal helps consultants, PMOs and business leaders get an independent read on project delivery, practice health, change readiness and field service performance.
Use Delivery Signal as a fast, credible diagnostic at the start of an engagement, during a review, or as part of client onboarding.
Run structured, repeatable diagnostics across projects, portfolios and multi-level programs without relying only on status reporting.
Get an independent read on delivery confidence, alignment and risk across important initiatives before problems become visible through normal reporting.
See where workflow, capacity, quality review, client communication and team alignment are helping or hurting practice delivery.
Check whether impacted teams understand, believe in and are ready for the change before launch.
See how consistently jobs, scheduling, handovers, field work and customer expectations are being delivered.
Surface honest feedback from delivery teams before risk becomes visible to leadership.
Use an independent point-in-time read before major decisions, funding gates or recovery actions.
Identify where coordination, responsiveness, quality or accountability is breaking down across teams and locations.
FAQ
No. Each Delivery Signal diagnostic is structured. It captures anonymous participant input and turns it into a scored report on delivery confidence, alignment, governance, risk visibility and overall health.
Project Diagnostic looks at a single project, team or workstream. Change Readiness Diagnostic looks at stakeholder alignment and readiness ahead of a change initiative. PMO Diagnostic looks at whether a PMO is enabling delivery or adding burden across the portfolios and teams it supports. Practice Diagnostic looks at an accounting, bookkeeping, advisory or professional service practice. Field Service Diagnostic looks at how a trade or field-service business delivers jobs and service work. Allied Health Practice Diagnostic looks at coordination, capacity and sustainability across a multidisciplinary allied health practice. All six base diagnostics follow the same core process and standard price. Multi-level reporting can be added to any of them where results need to be compared across groups.
The Field Service Diagnostic is designed for trade and field-service businesses that deliver work through technicians, tradespeople, schedulers, office teams and service managers. This includes plumbing, electrical, HVAC, fire services, security systems, solar and energy systems, facilities maintenance and similar businesses.
Choose the business type that best reflects the main work being assessed. If the business delivers several service types, select General field services or Other. The diagnostic focuses on delivery flow, field readiness, quality, compliance, customer communication and management visibility, so it works across mixed-service businesses.
No. It is a delivery diagnostic based on anonymous respondent perceptions. It can identify perceived exposure around safety, certification, evidence capture or compliance processes, but it does not replace a safety audit, compliance review, licensing review, legal review or technical inspection.
Most Delivery Signal diagnostics take around 5 to 15 minutes, depending on the diagnostic type. The short format respects participant time and improves completion rates.
Yes. You can generate an interim report during the open response window. You do not need to wait for all invitees.
No. Report generation and regeneration are included during the open window at no extra cost.
The diagnostic closes automatically and the report locks. The locked report is your permanent record of that diagnostic round.
No. A diagnostic is time-bound. A new diagnostic round requires starting a new diagnostic.
Yes. Every Delivery Signal diagnostic is designed around anonymous input so participants can answer honestly. Anonymity is protected at the design level.
No. Every account includes one free Project Diagnostic — up to 15 participants, 7-day response window, full diagnostic report. No card required.
A reporting node is a defined group inside a multi-level diagnostic. It might be a team, workstream, location, function, business unit, PMO, clinic, depot or service line. Each respondent belongs to one node. Delivery Signal then compares results across nodes while still showing the overall diagnostic result.
Use multi-level reporting when one overall score is not enough. It is useful when you need to compare results across teams, workstreams, offices, functions, business units, programs, PMOs, clinics, depots or operating groups. Multi-level reporting shows both the overall result and the differences between groups, helping leaders see whether delivery risk is systemic or localised.
Each report ends with a short action plan — the gaps to discuss first, who should own each one, a suggested management review within 30–45 days to confirm actions have started, and a full diagnostic rerun within 75–90 days to see whether the underlying numbers have genuinely moved. Delivery Signal diagnostics are designed for repeat use, not a one-off score.
Delivery Signal is a diagnostic platform for projects, practices, field-service businesses, PMOs and change initiatives. Project Diagnostic, Practice Diagnostic, Change Readiness Diagnostic, Field Service Diagnostic and PMO Diagnostic are the diagnostics currently available on the platform, with multi-level reporting available where delivery spans teams, workstreams or business units.
Run a fast, anonymous Delivery Signal diagnostic and find out what your sponsors, team members and stakeholders are really seeing.