Pricing
One standard price across every diagnostic. Your first Project Diagnostic is free, no card required.
All prices in Australian dollars (AUD) and inclusive of GST. Payments processed securely by Stripe.
Free Project Diagnostic
$0
One free Project Diagnostic included with every account. No card required.
Understand whether projects, change initiatives and delivery support functions are creating value, building confidence and helping teams deliver.
Project Diagnostic
A$695
A structured anonymous diagnostic for a single project. Identifies delivery risk, confidence gaps and areas for management attention.
Measures: governance, role clarity, sponsor support, risk visibility and delivery confidence.
Derives: health score, confidence gaps, risk signals and management actions.
Change Readiness Diagnostic
A$695
A structured anonymous diagnostic for stakeholder alignment and readiness ahead of a change initiative. Identifies delivery risks, confidence gaps and areas for management attention.
Measures: stakeholder alignment, business readiness, adoption, support and go-live confidence.
Derives: readiness score, readiness gaps, adoption gaps, supportability gaps and management actions.
PMO Diagnostic
A$695
A structured anonymous diagnostic for a PMO and the portfolio it supports. Identifies whether the PMO is enabling delivery or adding burden, where its value and effort are unevenly experienced, and areas for management attention.
Measures: PMO value, governance, portfolio visibility, prioritisation, reporting burden and project team experience.
Derives: value-versus-burden signal, visibility gaps, governance friction and management actions.
Understand how work is flowing through service-based businesses, where delivery risk is building, and where leaders need to focus attention.
Practice Diagnostic
A$695
A structured anonymous diagnostic for accounting, bookkeeping, advisory and professional service practices. Identifies operational delivery risk across workflow, capacity, deadlines, quality, client communication and team alignment.
Measures: workflow, capacity, deadlines, quality, client communication and team alignment.
Derives: health score, pressure points, visibility gaps and management actions.
Field Service Diagnostic
A$695
A field service diagnostic for trade and service businesses. It assesses job intake, scheduling, field readiness, tools, materials, compliance, quality, customer communication and management visibility.
Measures: job intake, scheduling, field readiness, materials, quality and customer communication.
Derives: delivery health score, office-field alignment gaps, job flow risks and management actions.
Allied Health Practice Diagnostic
A$695
A structured anonymous diagnostic for multidisciplinary allied health practices. Identifies coordination, capacity and sustainability risk across leadership, clinicians, admin and support staff.
Measures: intake, scheduling, caseload, billing, documentation, admin support and service visibility.
Derives: service health score, clinician-admin gaps, operational pressure points and management actions.
Add structure-aware reporting when results need to be compared across teams, workstreams, locations, functions, business units or organisational layers.
Multi-level reporting
From A$500
Add multi-level reporting to a selected diagnostic when you need to compare results across teams, workstreams, locations, functions, business units, PMOs, clinics, depots, service lines or organisational layers.
What is a reporting node? A reporting node is one group inside the diagnostic. For example, a node might be a team, site, workstream, business unit, PMO, clinic, depot or service line. Respondents are assigned to nodes so the report can compare results across those groups.
Multi-level reporting is added to a selected diagnostic. A base diagnostic is still required.
Add multi-level reportingEnterprise / Portfolio
Custom
Multiple diagnostics across projects, practices, PMOs and business units, with larger participant limits, multi-level reporting and custom commercial terms where required.
What's included
Anonymous participant diagnostic
8–15 diagnostic dimensions (by product)
Delivery confidence scoring
Role gap analysis
Executive briefing section
Risk signal narratives
Delivery strengths
Recommended management actions
Role group comparison
Interim report generation
Report regeneration (open window)
Locked final report on close
How credits work
A credit is not consumed when you invite participants or open a diagnostic. It is consumed when you generate the first report for that diagnostic. You can generate and regenerate reports as many times as you need during the open window — each regeneration reflects the latest responses and costs nothing extra.
When the response window closes, the diagnostic locks and the report becomes your permanent record of that diagnostic round. A new diagnostic round requires starting a new diagnostic and a new credit.
Credits purchased remain on your account until you use them. There are no expiry dates on purchased credits.
Pricing FAQ
A credit is consumed when you generate the first report for a diagnostic — not when you create the diagnostic or send invitations. If you open a diagnostic but never generate a report, the credit is not consumed.
Yes. Once you have generated a report for a diagnostic, you can regenerate it as many times as you need while the window is open. Each regeneration reflects the latest responses and does not cost an extra credit.
The diagnostic closes automatically at the end of the response window and the report locks. The locked report is your permanent record of that diagnostic round. A new diagnostic round requires starting a new diagnostic and a new credit.
No. Purchased credits remain on your account until you use them.
Yes. Unused credits may be refunded within 30 days of purchase. Credits that have been consumed (used to generate a report) are non-refundable. Contact hello@delivery-signal.com to request a refund.
Every account includes one free Project Diagnostic — up to 15 participants, 7-day response window, full diagnostic report. No credit card required.
A reporting node is a defined group inside a multi-level diagnostic. It might be a team, workstream, location, function, business unit, PMO, clinic, depot or service line. Each respondent belongs to one node. Delivery Signal then compares results across nodes while still showing the overall diagnostic result.
Use multi-level reporting when one overall score is not enough. It is useful when you need to compare results across teams, workstreams, offices, functions, business units, programs, PMOs, clinics, depots or operating groups. Multi-level reporting shows both the overall result and the differences between groups, helping leaders see whether delivery risk is systemic or localised — contact us to discuss your structure and pricing.
Yes. Contact hello@delivery-signal.com to discuss volume pricing, custom credit packages, and invoicing options for PMOs and enterprise accounts.
Yes. All prices shown are in Australian dollars and inclusive of GST.
One free diagnostic included with every account. No card required. See what your project is really signalling before the window closes.